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Education Calendar

Education Calendar

8/28/2026 - 8/28/2027
FRI
August
28
9:00 AM - 12:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

FRI
August
28
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
August
28
12:00 PM - 3:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

FRI
August
28
2:00 PM - 2:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

FRI
August
28
3:00 PM - 6:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

MON
August
31
9:00 AM - 12:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

MON
August
31
10:00 AM - 1:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

MON
August
31
11:00 AM - 1:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

MON
August
31
3:00 PM - 5:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

TUE
September
1
9:00 AM - 11:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
September
1
9:00 AM - 10:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

TUE
September
1
10:00 AM - 11:08 AM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

TUE
September
1
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
September
1
12:00 PM - 2:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
September
1
12:00 PM - 2:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
September
1
3:00 PM - 4:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
September
1
3:00 PM - 5:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
September
2
9:00 AM - 12:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

WED
September
2
9:00 AM - 10:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

WED
September
2
11:00 AM - 12:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
September
2
11:00 AM - 12:00 PM

Underwriting Unplugged Session #5: Inside the Claims Process: Why Claims Are Investigated, Negotiated & Denied *[1Hour CE]

Register
WED
September
2
1:00 PM - 2:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
September
2
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
September
2
3:00 PM - 5:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

WED
September
2
3:00 PM - 5:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

THU
September
3
8:00 AM - 10:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

FRI
September
4
12:00 PM - 3:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

FRI
September
4
1:00 PM - 3:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

TUE
September
8
9:00 AM - 10:57 AM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

TUE
September
8
10:00 AM - 12:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

TUE
September
8
12:00 PM - 12:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
September
8
12:00 PM - 2:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
September
8
2:00 PM - 5:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

TUE
September
8
4:00 PM - 5:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

WED
September
9
9:00 AM - 12:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
September
9
12:00 PM - 3:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

WED
September
9
3:00 PM - 6:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

WED
September
9
4:00 PM - 4:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
September
10
8:00 AM - 8:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

FRI
September
11
10:00 AM - 11:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

FRI
September
11
10:00 AM - 10:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
September
11
12:00 PM - 3:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

FRI
September
11
3:00 PM - 5:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

MON
September
14
8:00 AM - 10:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
September
14
9:00 AM - 10:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

MON
September
14
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
September
14
12:00 PM - 2:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
September
14
2:00 PM - 4:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
September
14
3:00 PM - 4:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

MON
September
14
3:00 PM - 4:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

TUE
September
15
9:00 AM - 11:55 AM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

TUE
September
15
12:00 PM - 3:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

TUE
September
15
1:00 PM - 4:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

TUE
September
15
1:00 PM - 3:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

WED
September
16
9:00 AM - 11:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
September
16
9:00 AM - 10:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

WED
September
16
11:00 AM - 12:00 PM

Join us for a one-hour webinar and deep dive into the 2026 Georgia Property & Casualty Marketplace Report

Register
WED
September
16
12:00 PM - 2:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

WED
September
16
12:00 PM - 1:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

WED
September
16
12:00 PM - 1:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

WED
September
16
3:00 PM - 5:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

WED
September
16
3:00 PM - 5:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

THU
September
17
9:00 AM - 11:05 AM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

THU
September
17
9:00 AM - 11:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

THU
September
17
11:00 AM - 2:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

THU
September
17
11:00 AM - 12:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
September
17
1:00 PM - 2:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
September
17
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

THU
September
17
3:00 PM - 4:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

FRI
September
18
10:00 AM - 12:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

MON
September
21
2:00 PM - 5:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

TUE
September
22
3:00 PM - 5:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
September
23
8:00 AM - 11:07 AM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

WED
September
23
10:00 AM - 11:03 AM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

WED
September
23
12:00 PM - 1:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

WED
September
23
1:00 PM - 3:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

WED
September
23
3:00 PM - 3:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
September
23
3:00 PM - 5:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
September
24
9:00 AM - 12:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

THU
September
24
10:00 AM - 10:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
September
24
12:00 PM - 3:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

THU
September
24
3:00 PM - 6:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

FRI
September
25
10:00 AM - 10:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

FRI
September
25
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

MON
September
28
9:00 AM - 11:16 AM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

MON
September
28
12:00 PM - 1:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

MON
September
28
3:00 PM - 6:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

TUE
September
29
11:00 AM - 1:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

TUE
September
29
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
September
29
3:00 PM - 5:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
September
29
3:00 PM - 5:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

WED
September
30
8:00 AM - 10:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
September
30
9:00 AM - 10:56 AM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

WED
September
30
10:00 AM - 12:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
September
30
12:00 PM - 1:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
September
30
2:00 PM - 2:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

WED
September
30
3:00 PM - 6:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
September
30
4:00 PM - 7:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

THU
October
1
9:00 AM - 11:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

THU
October
1
10:00 AM - 12:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

THU
October
1
12:00 PM - 2:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

THU
October
1
12:00 PM - 1:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

THU
October
1
3:00 PM - 4:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

FRI
October
2
9:00 AM - 12:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

FRI
October
2
12:00 PM - 2:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

FRI
October
2
2:00 PM - 3:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

MON
October
5
12:00 PM - 12:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

TUE
October
6
9:00 AM - 12:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

TUE
October
6
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
October
6
12:00 PM - 12:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

TUE
October
6
12:00 PM - 3:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

TUE
October
6
3:00 PM - 6:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
October
7 9

Join us for our Connect Fall Expo & Conference to connect with agents from across the state of Georgia!

WED
October
7 9

Join us for our Connect Fall Expo & Conference for three days of education, meaningful connections, and a tradeshow!

Register
WED
October
7
9:00 AM - 11:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

WED
October
7
9:00 AM - 9:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
October
7
10:00 AM - 1:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

WED
October
7
12:00 PM - 1:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

WED
October
7
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
October
7
3:00 PM - 4:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

WED
October
7
4:00 PM - 6:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

THU
October
8
8:00 AM - 11:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
October
8
9:00 AM - 11:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

FRI
October
9
10:00 AM - 10:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
October
9
12:00 PM - 2:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

MON
October
12
9:00 AM - 10:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

MON
October
12
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
October
12
12:00 PM - 2:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
October
12
12:00 PM - 2:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

MON
October
12
1:00 PM - 2:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

MON
October
12
3:00 PM - 4:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

TUE
October
13
9:00 AM - 11:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
October
13
9:00 AM - 11:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
October
13
12:00 PM - 1:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
October
13
12:00 PM - 2:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

TUE
October
13
2:00 PM - 3:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

TUE
October
13
3:00 PM - 4:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

TUE
October
13
3:00 PM - 5:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

WED
October
14
9:00 AM - 12:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
October
14
9:00 AM - 11:56 AM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

WED
October
14
10:00 AM - 1:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

WED
October
14
1:00 PM - 3:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

THU
October
15
11:00 AM - 5:00 PM

Earn up to 5 Hours of FREE CE with this virtual day of learning from ABEN!

Register
THU
October
15
11:00 AM - 5:00 PM

The unexpected has become part of everyday business. From evolving cyber threats and emerging liability exposures to catastrophic events that reshape the insurance industry, today's insurance professionals must be prepared to respond with confidence. ...

THU
October
15
1:00 PM - 4:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

THU
October
15
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

MON
October
19
9:00 AM - 10:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

MON
October
19
12:00 PM - 2:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
October
19
12:00 PM - 2:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
October
19
2:00 PM - 4:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
October
19
3:00 PM - 4:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

TUE
October
20
8:00 AM - 9:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

TUE
October
20
12:00 PM - 3:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

TUE
October
20
3:00 PM - 5:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

WED
October
21
2:00 PM - 2:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

THU
October
22
9:00 AM - 12:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

THU
October
22
12:00 PM - 3:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

THU
October
22
2:00 PM - 2:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
October
22
3:00 PM - 6:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

FRI
October
23
9:00 AM - 10:57 AM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

FRI
October
23
10:00 AM - 12:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

FRI
October
23
12:00 PM - 2:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
October
23
12:00 PM - 12:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

FRI
October
23
12:00 PM - 3:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

FRI
October
23
2:00 PM - 3:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

MON
October
26
10:00 AM - 1:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

MON
October
26
11:00 AM - 1:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

TUE
October
27
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
October
27
2:00 PM - 4:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
October
28
9:00 AM - 10:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
October
28
11:00 AM - 12:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
October
28
2:00 PM - 2:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

WED
October
28
3:00 PM - 6:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

WED
October
28
3:00 PM - 5:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

WED
October
28
3:00 PM - 5:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

WED
October
28
3:00 PM - 4:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
October
29
9:00 AM - 10:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

THU
October
29
9:00 AM - 11:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

THU
October
29
12:00 PM - 2:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

THU
October
29
12:00 PM - 2:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

THU
October
29
3:00 PM - 4:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

THU
October
29
3:00 PM - 5:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
October
29
4:00 PM - 5:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
October
30
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
October
30
11:00 AM - 1:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

FRI
October
30
12:00 PM - 3:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

FRI
October
30
1:00 PM - 4:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

FRI
October
30
3:00 PM - 5:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

MON
November
2
9:00 AM - 12:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

MON
November
2
12:00 PM - 3:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

MON
November
2
3:00 PM - 6:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

MON
November
2
4:00 PM - 4:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

TUE
November
3
8:00 AM - 8:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

TUE
November
3
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
November
3
3:00 PM - 6:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

TUE
November
3
4:00 PM - 7:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

WED
November
4
9:00 AM - 11:55 AM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

WED
November
4
9:00 AM - 11:16 AM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

WED
November
4
10:00 AM - 11:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
November
4
1:00 PM - 3:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

WED
November
4
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
November
4
3:00 PM - 6:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
November
5
8:00 AM - 10:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

THU
November
5
9:00 AM - 10:56 AM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

THU
November
5
12:00 PM - 1:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

THU
November
5
12:00 PM - 1:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

THU
November
5
2:00 PM - 4:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

THU
November
5
3:00 PM - 5:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

FRI
November
6
9:00 AM - 10:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

FRI
November
6
9:00 AM - 11:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

FRI
November
6
10:00 AM - 11:08 AM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
November
6
12:00 PM - 1:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

FRI
November
6
12:00 PM - 2:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
November
6
3:00 PM - 5:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

FRI
November
6
3:00 PM - 5:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
November
9
9:00 AM - 11:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

MON
November
9
9:00 AM - 12:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

MON
November
9
9:00 AM - 11:05 AM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
November
9
9:00 AM - 10:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

MON
November
9
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
November
9
11:00 AM - 12:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

MON
November
9
1:00 PM - 2:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

TUE
November
10
8:00 AM - 10:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

TUE
November
10
12:00 PM - 1:00 PM

Unpack the complex dynamics of women supporting women and how to lead with clarity and respect when relationships get tough.

Register
WED
November
11
12:00 PM - 3:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

WED
November
11
1:00 PM - 3:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

THU
November
12
12:00 PM - 1:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

THU
November
12
1:00 PM - 3:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

THU
November
12
2:00 PM - 5:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

THU
November
12
3:00 PM - 5:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
November
12
3:00 PM - 3:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

THU
November
12
4:00 PM - 5:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

FRI
November
13
9:00 AM - 12:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

FRI
November
13
10:00 AM - 1:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

FRI
November
13
10:00 AM - 10:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
November
13
11:00 AM - 1:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

FRI
November
13
3:00 PM - 5:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

MON
November
16
10:00 AM - 10:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

TUE
November
17
9:00 AM - 12:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

TUE
November
17
10:00 AM - 10:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

TUE
November
17
12:00 PM - 3:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

TUE
November
17
3:00 PM - 6:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
November
18
8:00 AM - 10:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
November
18
9:00 AM - 11:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

WED
November
18
10:00 AM - 12:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
November
18
12:00 PM - 1:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

WED
November
18
3:00 PM - 4:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

THU
November
19
9:00 AM - 12:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
November
19
12:00 PM - 1:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
November
19
12:00 PM - 2:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

THU
November
19
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
November
20
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
November
20
11:00 AM - 2:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

FRI
November
20
11:00 AM - 12:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

FRI
November
20
12:00 PM - 2:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
November
20
12:00 PM - 2:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

FRI
November
20
1:00 PM - 2:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
November
20
3:00 PM - 4:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

MON
November
23
9:00 AM - 11:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
November
23
9:00 AM - 11:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
November
23
12:00 PM - 1:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
November
23
12:00 PM - 2:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

MON
November
23
12:00 PM - 1:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

MON
November
23
3:00 PM - 4:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

MON
November
23
3:00 PM - 5:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
November
24
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
November
24
2:00 PM - 5:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

TUE
November
24
3:00 PM - 5:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
November
25
10:00 AM - 12:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
November
25
2:00 PM - 2:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

MON
November
30
8:00 AM - 11:07 AM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

MON
November
30
9:00 AM - 11:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

MON
November
30
9:00 AM - 9:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

MON
November
30
10:00 AM - 11:03 AM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

MON
November
30
3:00 PM - 4:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

MON
November
30
4:00 PM - 6:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

TUE
December
1
9:00 AM - 10:57 AM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

TUE
December
1
10:00 AM - 12:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

TUE
December
1
10:00 AM - 1:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

TUE
December
1
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
December
1
12:00 PM - 2:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
December
1
12:00 PM - 1:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

TUE
December
1
12:00 PM - 12:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
December
2
8:00 AM - 11:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

WED
December
2
9:00 AM - 11:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
December
2
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

THU
December
3
9:00 AM - 11:56 AM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

THU
December
3
12:00 PM - 2:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

THU
December
3
1:00 PM - 3:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

FRI
December
4
9:00 AM - 10:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

FRI
December
4
1:00 PM - 4:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

FRI
December
4
1:00 PM - 2:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

FRI
December
4
3:00 PM - 5:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
December
4
3:00 PM - 5:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

FRI
December
4
3:00 PM - 4:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

MON
December
7
9:00 AM - 10:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

MON
December
7
9:00 AM - 11:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

MON
December
7
12:00 PM - 2:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
December
7
12:00 PM - 2:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
December
7
2:00 PM - 3:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

MON
December
7
3:00 PM - 4:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
December
7
3:00 PM - 5:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

TUE
December
8
9:00 AM - 10:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

TUE
December
8
10:00 AM - 12:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
December
8
12:00 PM - 2:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
December
8
12:00 PM - 3:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

TUE
December
8
12:00 PM - 2:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
December
8
1:00 PM - 4:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

TUE
December
8
3:00 PM - 4:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

WED
December
9
12:00 PM - 3:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

WED
December
9
2:00 PM - 3:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
December
9
3:00 PM - 5:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

THU
December
10
12:00 PM - 12:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

FRI
December
11
9:00 AM - 12:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

FRI
December
11
10:00 AM - 10:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
December
11
12:00 PM - 12:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

FRI
December
11
12:00 PM - 3:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

FRI
December
11
3:00 PM - 6:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

MON
December
14
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
December
15
11:00 AM - 1:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

TUE
December
15
3:00 PM - 6:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

TUE
December
15
3:00 PM - 5:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

TUE
December
15
4:00 PM - 7:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

WED
December
16
12:00 PM - 1:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

WED
December
16
12:00 PM - 3:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

WED
December
16
1:00 PM - 3:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

WED
December
16
2:00 PM - 3:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

WED
December
16
3:00 PM - 5:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

WED
December
16
3:00 PM - 3:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

THU
December
17
10:00 AM - 1:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
December
17
11:00 AM - 1:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

THU
December
17
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
December
18
2:00 PM - 4:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

MON
December
21
9:00 AM - 11:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

MON
December
21
9:00 AM - 11:05 AM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
December
21
9:00 AM - 10:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

MON
December
21
11:00 AM - 12:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

MON
December
21
3:00 PM - 6:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

MON
December
21
3:00 PM - 4:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

TUE
December
22
9:00 AM - 10:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
December
22
9:00 AM - 11:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

TUE
December
22
12:00 PM - 1:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

TUE
December
22
12:00 PM - 2:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
December
22
3:00 PM - 5:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
December
22
3:00 PM - 5:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
December
22
4:00 PM - 5:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

WED
December
23
9:00 AM - 10:56 AM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

WED
December
23
12:00 PM - 2:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
December
23
12:00 PM - 1:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
December
23
2:00 PM - 4:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
December
23
3:00 PM - 5:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
December
28
8:00 AM - 9:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

MON
December
28
9:00 AM - 11:16 AM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

MON
December
28
3:00 PM - 6:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

TUE
December
29
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
December
29
2:00 PM - 2:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

WED
December
30
9:00 AM - 12:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

WED
December
30
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
December
30
12:00 PM - 3:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
December
30
2:00 PM - 2:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
December
30
2:00 PM - 2:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

WED
December
30
3:00 PM - 6:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

MON
January
4
12:00 PM - 2:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
January
5
9:00 AM - 11:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
January
5
10:00 AM - 11:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

TUE
January
5
11:00 AM - 12:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

TUE
January
5
2:00 PM - 5:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

WED
January
6
8:00 AM - 8:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

WED
January
6
8:00 AM - 8:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

WED
January
6
10:00 AM - 11:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
January
6
11:00 AM - 12:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
January
6
1:00 PM - 4:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
January
6
1:00 PM - 1:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
January
6
3:00 PM - 5:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
January
6
5:00 PM - 6:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

THU
January
7
9:00 AM - 11:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

THU
January
7
10:00 AM - 1:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

THU
January
7
1:00 PM - 4:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
January
7
3:00 PM - 5:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
January
7
4:00 PM - 7:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

FRI
January
8
9:00 AM - 11:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
January
8
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

MON
January
11
9:00 AM - 11:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
January
11
11:00 AM - 12:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

MON
January
11
1:00 PM - 2:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

MON
January
11
2:00 PM - 4:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

TUE
January
12
9:00 AM - 11:59 AM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

TUE
January
12
10:00 AM - 11:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
January
12
11:00 AM - 11:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

TUE
January
12
1:00 PM - 4:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

TUE
January
12
2:00 PM - 4:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

WED
January
13
8:00 AM - 8:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
January
13
8:00 AM - 10:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
January
13
8:00 AM - 9:56 AM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

WED
January
13
10:00 AM - 1:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

WED
January
13
10:00 AM - 12:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
January
13
12:00 PM - 12:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
January
13
12:00 PM - 1:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
January
13
2:00 PM - 5:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

WED
January
13
4:00 PM - 6:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

THU
January
14
8:00 AM - 10:55 AM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

THU
January
14
8:00 AM - 10:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

THU
January
14
10:00 AM - 1:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

THU
January
14
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

THU
January
14
12:00 PM - 2:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

FRI
January
15
12:00 PM - 1:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

FRI
January
15
4:00 PM - 7:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

MON
January
18
2:00 PM - 4:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
January
20
11:00 AM - 1:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
January
20
1:00 PM - 2:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
January
21
9:00 AM - 11:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
January
21
9:00 AM - 10:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

THU
January
21
10:00 AM - 10:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

THU
January
21
10:00 AM - 10:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

THU
January
21
12:00 PM - 1:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
January
21
1:00 PM - 2:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
January
21
3:00 PM - 6:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

THU
January
21
3:00 PM - 3:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

FRI
January
22
8:00 AM - 11:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

FRI
January
22
9:00 AM - 11:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
January
22
11:00 AM - 1:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
January
22
12:00 PM - 3:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

FRI
January
22
3:00 PM - 6:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

MON
January
25
9:00 AM - 11:00 AM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

MON
January
25
11:00 AM - 1:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

TUE
January
26
11:00 AM - 1:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
January
26
1:00 PM - 2:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

TUE
January
26
3:00 PM - 4:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

TUE
January
26
4:00 PM - 6:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

WED
January
27
8:00 AM - 10:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

WED
January
27
11:00 AM - 1:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

WED
January
27
12:00 PM - 1:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

WED
January
27
1:00 PM - 1:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

WED
January
27
3:00 PM - 6:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

THU
January
28
10:00 AM - 10:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

THU
January
28
10:00 AM - 12:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

THU
January
28
10:00 AM - 12:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

THU
January
28
10:00 AM - 11:56 AM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

THU
January
28
12:00 PM - 3:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

THU
January
28
12:00 PM - 2:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

THU
January
28
2:00 PM - 2:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

THU
January
28
2:00 PM - 3:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

THU
January
28
4:00 PM - 7:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

FRI
January
29
10:00 AM - 12:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

FRI
January
29
10:00 AM - 12:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

FRI
January
29
12:00 PM - 3:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

FRI
January
29
12:00 PM - 1:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
January
29
2:00 PM - 4:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

MON
February
1
9:00 AM - 12:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

MON
February
1
10:00 AM - 12:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
February
1
1:00 PM - 3:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

MON
February
1
2:00 PM - 3:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
February
1
3:00 PM - 3:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

TUE
February
2
8:00 AM - 9:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

TUE
February
2
10:00 AM - 1:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

TUE
February
2
12:00 PM - 12:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
February
2
12:00 PM - 2:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

TUE
February
2
12:00 PM - 2:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
February
2
12:00 PM - 1:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

TUE
February
2
2:00 PM - 5:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

TUE
February
2
2:00 PM - 4:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

TUE
February
2
4:00 PM - 4:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
February
3
12:00 PM - 2:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

WED
February
3
12:00 PM - 2:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
February
3
2:00 PM - 5:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
February
3
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
February
3
4:00 PM - 6:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

THU
February
4
10:00 AM - 12:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

THU
February
4
1:00 PM - 3:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

THU
February
4
3:00 PM - 4:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

THU
February
4
5:00 PM - 6:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
February
5
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
February
5
1:00 PM - 3:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

MON
February
8
9:00 AM - 12:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

MON
February
8
10:00 AM - 1:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

MON
February
8
11:00 AM - 1:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

MON
February
8
1:00 PM - 3:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

MON
February
8
2:00 PM - 5:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

TUE
February
9
11:00 AM - 1:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

TUE
February
9
11:00 AM - 12:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

TUE
February
9
12:00 PM - 12:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

TUE
February
9
12:00 PM - 12:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

TUE
February
9
2:00 PM - 3:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

TUE
February
9
3:00 PM - 4:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

TUE
February
9
5:00 PM - 8:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

TUE
February
9
5:00 PM - 5:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
February
10 12
WED
February
10
1:00 PM - 3:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
February
10
3:00 PM - 4:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

FRI
February
12
4:00 PM - 6:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
February
15
8:00 AM - 11:01 AM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

MON
February
15
2:00 PM - 3:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

TUE
February
16
8:00 AM - 9:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
February
16
11:00 AM - 2:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

TUE
February
16
12:00 PM - 2:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
February
16
3:00 PM - 5:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

TUE
February
16
5:00 PM - 5:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

WED
February
17
10:00 AM - 10:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
February
17
10:00 AM - 11:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
February
17
12:00 PM - 3:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

WED
February
17
2:00 PM - 2:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
February
17
2:00 PM - 4:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

WED
February
17
2:00 PM - 4:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
February
17
2:00 PM - 3:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

WED
February
17
4:00 PM - 7:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

WED
February
17
4:00 PM - 6:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

THU
February
18
8:00 AM - 10:56 AM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

THU
February
18
2:00 PM - 4:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

THU
February
18
2:00 PM - 4:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

THU
February
18
4:00 PM - 7:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

THU
February
18
4:00 PM - 5:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
February
19
9:00 AM - 10:08 AM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
February
19
12:00 PM - 2:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

FRI
February
19
3:00 PM - 5:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

FRI
February
19
5:00 PM - 6:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

MON
February
22
1:00 PM - 3:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

MON
February
22
3:00 PM - 5:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

TUE
February
23
11:00 AM - 2:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

TUE
February
23
12:00 PM - 3:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

TUE
February
23
1:00 PM - 3:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
February
23
3:00 PM - 5:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
February
23
4:00 PM - 7:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

WED
February
24
9:00 AM - 12:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
February
24
9:00 AM - 9:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
February
24
1:00 PM - 3:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
February
24
1:00 PM - 2:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
February
24
2:00 PM - 2:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

WED
February
24
2:00 PM - 2:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

WED
February
24
4:00 PM - 5:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
February
24
5:00 PM - 6:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
February
25
10:00 AM - 1:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

THU
February
25
3:00 PM - 5:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

THU
February
25
4:00 PM - 5:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

THU
February
25
5:00 PM - 6:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

FRI
February
26
8:00 AM - 10:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
March
2
9:00 AM - 10:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

TUE
March
2
5:00 PM - 7:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
March
3
8:00 AM - 9:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
March
3
9:00 AM - 10:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
March
3
11:00 AM - 2:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
March
3
11:00 AM - 11:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
March
3
3:00 PM - 5:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
March
3
3:00 PM - 4:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
March
3
4:00 PM - 4:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

WED
March
3
4:00 PM - 4:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

THU
March
4
8:00 AM - 11:07 AM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

THU
March
4
9:00 AM - 11:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

THU
March
4
1:00 PM - 4:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
March
4
2:00 PM - 5:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
March
4
3:00 PM - 5:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
March
5
9:00 AM - 11:59 AM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

FRI
March
5
9:00 AM - 9:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
March
5
10:00 AM - 11:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

FRI
March
5
1:00 PM - 4:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

FRI
March
5
2:00 PM - 4:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
March
8
8:00 AM - 8:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
March
8
8:00 AM - 10:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
March
8
8:00 AM - 9:56 AM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

MON
March
8
8:00 AM - 10:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

MON
March
8
10:00 AM - 1:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

MON
March
8
12:00 PM - 12:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

MON
March
8
12:00 PM - 1:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

MON
March
8
2:00 PM - 5:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

MON
March
8
4:00 PM - 6:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

TUE
March
9
8:00 AM - 9:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

TUE
March
9
8:00 AM - 10:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

TUE
March
9
10:00 AM - 1:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

TUE
March
9
10:00 AM - 12:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

TUE
March
9
4:00 PM - 6:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

WED
March
10
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

WED
March
10
5:00 PM - 7:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

THU
March
11
9:00 AM - 11:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

THU
March
11
9:00 AM - 10:03 AM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

THU
March
11
11:00 AM - 12:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

THU
March
11
2:00 PM - 4:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

FRI
March
12
10:00 AM - 12:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
March
15
8:00 AM - 9:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

MON
March
15
12:00 PM - 3:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

WED
March
17
9:00 AM - 11:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
March
17
11:00 AM - 12:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
March
18
9:00 AM - 11:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
March
18
11:00 AM - 12:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
March
18
1:00 PM - 4:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

THU
March
18
5:00 PM - 6:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

FRI
March
19
9:00 AM - 11:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
March
19
10:00 AM - 1:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

FRI
March
19
11:00 AM - 1:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
March
19
3:00 PM - 6:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

FRI
March
19
4:00 PM - 7:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

MON
March
22
8:00 AM - 10:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
March
22
11:00 AM - 1:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

MON
March
22
11:00 AM - 11:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

MON
March
22
12:00 PM - 1:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
March
22
3:00 PM - 6:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

TUE
March
23
10:00 AM - 10:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
March
23
10:00 AM - 12:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

TUE
March
23
10:00 AM - 12:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
March
23
10:00 AM - 11:56 AM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

TUE
March
23
10:00 AM - 12:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

TUE
March
23
12:00 PM - 3:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

TUE
March
23
2:00 PM - 2:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
March
23
2:00 PM - 3:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

TUE
March
23
4:00 PM - 7:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

WED
March
24
8:00 AM - 10:55 AM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

WED
March
24
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
March
24
10:00 AM - 12:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
March
24
12:00 PM - 3:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
March
24
12:00 PM - 2:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

THU
March
25
9:00 AM - 11:00 AM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

THU
March
25
9:00 AM - 11:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
March
26
11:00 AM - 1:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

FRI
March
26
11:00 AM - 12:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

FRI
March
26
1:00 PM - 2:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
March
26
4:00 PM - 6:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
March
29
8:00 AM - 8:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

MON
March
29
8:00 AM - 8:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

MON
March
29
10:00 AM - 11:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

MON
March
29
1:00 PM - 1:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

TUE
March
30
10:00 AM - 11:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

TUE
March
30
2:00 PM - 5:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

WED
March
31
12:00 PM - 2:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

THU
April
1
10:00 AM - 12:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

THU
April
1
12:00 PM - 1:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

THU
April
1
12:00 PM - 2:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

THU
April
1
2:00 PM - 5:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

THU
April
1
2:00 PM - 4:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

FRI
April
2
8:00 AM - 9:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

FRI
April
2
10:00 AM - 1:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

FRI
April
2
12:00 PM - 12:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

FRI
April
2
12:00 PM - 2:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

FRI
April
2
12:00 PM - 2:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

FRI
April
2
12:00 PM - 1:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

FRI
April
2
12:00 PM - 2:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

FRI
April
2
2:00 PM - 5:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

FRI
April
2
4:00 PM - 4:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
April
6
11:00 AM - 1:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
April
6
1:00 PM - 2:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

WED
April
7
9:00 AM - 10:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
April
7
10:00 AM - 10:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

WED
April
7
10:00 AM - 10:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

WED
April
7
11:00 AM - 1:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
April
7
12:00 PM - 1:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
April
7
1:00 PM - 2:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
April
7
3:00 PM - 6:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
April
7
3:00 PM - 3:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
April
8
8:00 AM - 11:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
April
8
9:00 AM - 12:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
April
8
11:00 AM - 1:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
April
8
12:00 PM - 3:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

THU
April
8
1:00 PM - 3:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
April
9
9:00 AM - 12:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

FRI
April
9
10:00 AM - 12:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

FRI
April
9
1:00 PM - 3:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

FRI
April
9
1:00 PM - 1:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
April
9
2:00 PM - 3:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
April
12
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

MON
April
12
11:00 AM - 1:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

TUE
April
13
10:00 AM - 12:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

TUE
April
13
1:00 PM - 3:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
April
13
1:00 PM - 2:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

TUE
April
13
3:00 PM - 4:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

WED
April
14
2:00 PM - 4:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

THU
April
15
12:00 PM - 1:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

THU
April
15
4:00 PM - 7:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

FRI
April
16
12:00 PM - 2:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

FRI
April
16
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
April
16
2:00 PM - 4:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

FRI
April
16
4:00 PM - 7:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

FRI
April
16
4:00 PM - 6:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

MON
April
19
10:00 AM - 10:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

MON
April
19
10:00 AM - 11:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

MON
April
19
12:00 PM - 3:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

MON
April
19
2:00 PM - 2:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
April
19
2:00 PM - 4:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

MON
April
19
2:00 PM - 4:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
April
19
2:00 PM - 4:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

MON
April
19
2:00 PM - 3:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

MON
April
19
4:00 PM - 7:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

WED
April
21
1:00 PM - 3:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
April
21
3:00 PM - 4:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
April
22
11:00 AM - 12:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

THU
April
22
12:00 PM - 12:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

THU
April
22
12:00 PM - 12:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

THU
April
22
1:00 PM - 3:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
April
22
2:00 PM - 3:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
April
22
3:00 PM - 4:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
April
22
5:00 PM - 8:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

THU
April
22
5:00 PM - 5:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

FRI
April
23
10:00 AM - 1:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

FRI
April
23
11:00 AM - 2:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

FRI
April
23
1:00 PM - 3:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
April
23
2:00 PM - 5:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

FRI
April
23
3:00 PM - 5:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

MON
April
26
8:00 AM - 9:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
April
26
11:00 AM - 2:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

MON
April
26
12:00 PM - 2:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
April
26
3:00 PM - 5:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

MON
April
26
3:00 PM - 3:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

TUE
April
27
1:00 PM - 3:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
April
27
1:00 PM - 3:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

WED
April
28
12:00 PM - 2:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

WED
April
28
3:00 PM - 5:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

WED
April
28
3:00 PM - 4:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

WED
April
28
5:00 PM - 6:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

THU
April
29
4:00 PM - 6:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

FRI
April
30
8:00 AM - 11:01 AM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

FRI
April
30
2:00 PM - 3:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

MON
May
3
9:00 AM - 11:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
May
3
9:00 AM - 10:08 AM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

MON
May
3
2:00 PM - 4:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
May
3
5:00 PM - 6:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

TUE
May
4
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
May
4
3:00 PM - 5:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

WED
May
5
9:00 AM - 11:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

WED
May
5
12:00 PM - 3:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

WED
May
5
1:00 PM - 4:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

WED
May
5
3:00 PM - 5:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

WED
May
5
4:00 PM - 7:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

THU
May
6
9:00 AM - 12:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

THU
May
6
9:00 AM - 9:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
May
6
1:00 PM - 2:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

THU
May
6
2:00 PM - 2:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

THU
May
6
3:00 PM - 5:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
May
6
4:00 PM - 5:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
May
6
5:00 PM - 6:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
May
7
10:00 AM - 1:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

FRI
May
7
3:00 PM - 5:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

FRI
May
7
4:00 PM - 5:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

FRI
May
7
5:00 PM - 6:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

MON
May
10
8:00 AM - 10:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
May
11
8:00 AM - 10:56 AM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

TUE
May
11
8:00 AM - 10:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

TUE
May
11
10:00 AM - 1:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

TUE
May
11
2:00 PM - 4:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

TUE
May
11
4:00 PM - 5:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
May
12
8:00 AM - 8:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
May
12
8:00 AM - 10:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
May
12
8:00 AM - 9:56 AM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

WED
May
12
10:00 AM - 1:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

WED
May
12
12:00 PM - 12:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
May
12
12:00 PM - 1:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
May
12
2:00 PM - 5:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

WED
May
12
4:00 PM - 6:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

WED
May
12
4:00 PM - 6:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

THU
May
13
9:00 AM - 11:59 AM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

THU
May
13
10:00 AM - 11:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

THU
May
13
1:00 PM - 4:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

THU
May
13
2:00 PM - 4:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

THU
May
13
5:00 PM - 5:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

FRI
May
14
9:00 AM - 10:03 AM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

FRI
May
14
11:00 AM - 1:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

FRI
May
14
11:00 AM - 12:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
May
14
4:00 PM - 6:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
May
17
9:00 AM - 11:00 AM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

MON
May
17
5:00 PM - 7:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

TUE
May
18
8:00 AM - 11:07 AM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

TUE
May
18
9:00 AM - 11:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
May
18
11:00 AM - 1:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
May
18
2:00 PM - 5:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

TUE
May
18
3:00 PM - 6:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

WED
May
19
8:00 AM - 9:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
May
19
9:00 AM - 11:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

WED
May
19
9:00 AM - 10:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
May
19
11:00 AM - 2:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

WED
May
19
11:00 AM - 11:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

WED
May
19
3:00 PM - 4:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
May
19
4:00 PM - 4:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

THU
May
20
9:00 AM - 10:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
May
20
5:00 PM - 7:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
May
24
8:00 AM - 9:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

MON
May
24
10:00 AM - 12:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

MON
May
24
10:00 AM - 12:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

MON
May
24
12:00 PM - 3:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

MON
May
24
4:00 PM - 6:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

TUE
May
25
10:00 AM - 12:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
May
26
8:00 AM - 10:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
May
26
10:00 AM - 10:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
May
26
10:00 AM - 12:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

WED
May
26
10:00 AM - 12:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
May
26
10:00 AM - 11:56 AM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

WED
May
26
12:00 PM - 3:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

WED
May
26
2:00 PM - 2:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
May
26
2:00 PM - 3:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
May
26
4:00 PM - 7:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

THU
May
27
8:00 AM - 10:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

THU
May
27
9:00 AM - 9:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

THU
May
27
11:00 AM - 1:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

THU
May
27
12:00 PM - 1:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

THU
May
27
3:00 PM - 6:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

FRI
May
28
8:00 AM - 9:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

FRI
May
28
12:00 PM - 3:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

TUE
June
1
9:00 AM - 12:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

TUE
June
1
10:00 AM - 12:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
June
1
11:00 AM - 11:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

TUE
June
1
1:00 PM - 3:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

TUE
June
1
2:00 PM - 3:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

WED
June
2
8:00 AM - 9:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
June
2
10:00 AM - 1:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

WED
June
2
10:00 AM - 12:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
June
2
12:00 PM - 12:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
June
2
12:00 PM - 2:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

WED
June
2
12:00 PM - 1:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

WED
June
2
12:00 PM - 2:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
June
2
12:00 PM - 1:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

WED
June
2
2:00 PM - 5:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

WED
June
2
4:00 PM - 4:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

THU
June
3 5
THU
June
3
8:00 AM - 10:55 AM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

THU
June
3
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

THU
June
3
12:00 PM - 2:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

THU
June
3
12:00 PM - 2:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

THU
June
3
2:00 PM - 5:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

MON
June
7
10:00 AM - 12:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
June
7
11:00 AM - 12:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

MON
June
7
1:00 PM - 3:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
June
7
1:00 PM - 2:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

TUE
June
8
9:00 AM - 11:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

TUE
June
8
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

WED
June
9
9:00 AM - 12:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

WED
June
9
10:00 AM - 1:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

WED
June
9
11:00 AM - 1:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

WED
June
9
1:00 PM - 3:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

WED
June
9
4:00 PM - 7:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
June
10
8:00 AM - 8:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

THU
June
10
10:00 AM - 11:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
June
10
11:00 AM - 1:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
June
10
11:00 AM - 12:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
June
10
1:00 PM - 4:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

THU
June
10
1:00 PM - 1:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
June
10
5:00 PM - 6:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

FRI
June
11
9:00 AM - 11:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

FRI
June
11
11:00 AM - 12:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

MON
June
14
12:00 PM - 2:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
June
15
10:00 AM - 11:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

TUE
June
15
2:00 PM - 5:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

WED
June
16
8:00 AM - 9:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

WED
June
16
11:00 AM - 2:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

WED
June
16
12:00 PM - 2:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

WED
June
16
1:00 PM - 1:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

WED
June
16
3:00 PM - 5:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

THU
June
17
10:00 AM - 10:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

THU
June
17
10:00 AM - 11:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

THU
June
17
12:00 PM - 3:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

THU
June
17
12:00 PM - 2:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

THU
June
17
2:00 PM - 2:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

THU
June
17
2:00 PM - 4:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

THU
June
17
2:00 PM - 3:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

THU
June
17
2:00 PM - 4:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

THU
June
17
2:00 PM - 3:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

THU
June
17
4:00 PM - 7:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

FRI
June
18
10:00 AM - 12:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

FRI
June
18
12:00 PM - 1:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
June
18
2:00 PM - 4:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

FRI
June
18
2:00 PM - 4:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

FRI
June
18
4:00 PM - 7:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

TUE
June
22
12:00 PM - 2:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

TUE
June
22
1:00 PM - 2:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

TUE
June
22
3:00 PM - 5:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
June
22
3:00 PM - 4:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

WED
June
23
11:00 AM - 1:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

WED
June
23
1:00 PM - 3:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

THU
June
24
8:00 AM - 11:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
June
24
11:00 AM - 2:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
June
24
12:00 PM - 3:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

THU
June
24
1:00 PM - 3:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
June
24
3:00 PM - 5:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
June
25
9:00 AM - 10:54 AM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

FRI
June
25
10:00 AM - 10:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

FRI
June
25
12:00 PM - 1:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

FRI
June
25
1:00 PM - 3:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

FRI
June
25
1:00 PM - 2:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
June
25
3:00 PM - 6:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

FRI
June
25
3:00 PM - 3:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

MON
June
28
2:00 PM - 4:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
June
29
11:00 AM - 1:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
June
29
1:00 PM - 2:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

WED
June
30
12:00 PM - 1:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

WED
June
30
4:00 PM - 7:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

THU
July
1
9:00 AM - 11:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

THU
July
1
10:00 AM - 1:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
July
1
1:00 PM - 4:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

THU
July
1
2:00 PM - 5:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

THU
July
1
3:00 PM - 5:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
July
2
1:00 PM - 3:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
July
2
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
July
6
9:00 AM - 11:57 AM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

TUE
July
6
2:00 PM - 4:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

TUE
July
6
3:00 PM - 4:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

TUE
July
6
5:00 PM - 6:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

WED
July
7
4:00 PM - 6:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

THU
July
8
8:00 AM - 11:01 AM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

THU
July
8
1:00 PM - 3:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

THU
July
8
2:00 PM - 3:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

THU
July
8
3:00 PM - 4:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

FRI
July
9
11:00 AM - 12:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

FRI
July
9
12:00 PM - 12:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

FRI
July
9
2:00 PM - 3:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

FRI
July
9
3:00 PM - 5:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

FRI
July
9
3:00 PM - 4:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
July
9
5:00 PM - 8:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

FRI
July
9
5:00 PM - 5:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

MON
July
12
9:00 AM - 11:59 AM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

MON
July
12
10:00 AM - 11:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
July
12
1:00 PM - 4:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

MON
July
12
2:00 PM - 4:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
July
12
3:00 PM - 3:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

TUE
July
13
8:00 AM - 8:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
July
13
8:00 AM - 9:56 AM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

TUE
July
13
8:00 AM - 10:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
July
13
8:00 AM - 9:56 AM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

TUE
July
13
10:00 AM - 1:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

TUE
July
13
12:00 PM - 12:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
July
13
12:00 PM - 1:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

TUE
July
13
2:00 PM - 5:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

TUE
July
13
2:00 PM - 4:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

TUE
July
13
4:00 PM - 6:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

WED
July
14
8:00 AM - 10:57 AM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
July
14
10:00 AM - 1:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
July
14
12:00 PM - 2:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

WED
July
14
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
July
14
4:00 PM - 6:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

THU
July
15
9:00 AM - 11:00 AM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

THU
July
15
3:00 PM - 5:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

FRI
July
16
9:00 AM - 11:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
July
16
11:00 AM - 1:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
July
16
12:00 PM - 3:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

FRI
July
16
3:00 PM - 6:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

FRI
July
16
4:00 PM - 7:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

MON
July
19
9:00 AM - 10:08 AM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

MON
July
19
11:00 AM - 1:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

MON
July
19
4:00 PM - 6:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

MON
July
19
5:00 PM - 6:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

WED
July
21
3:00 PM - 5:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
July
21
5:00 PM - 6:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
July
22
9:00 AM - 11:59 AM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

THU
July
22
9:00 AM - 12:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

THU
July
22
1:00 PM - 2:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

THU
July
22
5:00 PM - 6:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
July
23
8:00 AM - 10:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
July
26
8:00 AM - 10:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
July
26
11:00 AM - 1:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

MON
July
26
12:00 PM - 1:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
July
26
3:00 PM - 6:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

MON
July
26
5:00 PM - 5:57 PM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

TUE
July
27
10:00 AM - 10:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
July
27
10:00 AM - 12:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

TUE
July
27
10:00 AM - 12:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
July
27
10:00 AM - 11:56 AM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

TUE
July
27
12:00 PM - 3:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

TUE
July
27
2:00 PM - 2:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
July
27
2:00 PM - 3:56 PM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

TUE
July
27
4:00 PM - 7:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

TUE
July
27
4:00 PM - 6:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
July
28
8:00 AM - 10:56 AM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

WED
July
28
10:00 AM - 12:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

WED
July
28
12:00 PM - 3:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
July
28
2:00 PM - 4:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

WED
July
28
4:00 PM - 5:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

THU
July
29
9:00 AM - 9:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

THU
July
29
2:00 PM - 2:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

THU
July
29
4:00 PM - 5:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

FRI
July
30
10:00 AM - 1:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

FRI
July
30
4:00 PM - 5:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

MON
August
2
8:00 AM - 9:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

MON
August
2
10:00 AM - 12:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

MON
August
2
12:00 PM - 2:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

MON
August
2
2:00 PM - 5:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

MON
August
2
4:00 PM - 6:55 PM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

TUE
August
3
8:00 AM - 10:56 AM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

TUE
August
3
8:00 AM - 9:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

TUE
August
3
10:00 AM - 1:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

TUE
August
3
12:00 PM - 12:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
August
3
12:00 PM - 2:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

TUE
August
3
12:00 PM - 2:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
August
3
12:00 PM - 1:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

TUE
August
3
2:00 PM - 5:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

TUE
August
3
4:00 PM - 4:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
August
4
9:00 AM - 12:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

WED
August
4
9:00 AM - 9:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

WED
August
4
10:00 AM - 12:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

WED
August
4
1:00 PM - 3:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

WED
August
4
2:00 PM - 3:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

FRI
August
6
9:00 AM - 10:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

FRI
August
6
5:00 PM - 7:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
August
9
8:00 AM - 9:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

MON
August
9
9:00 AM - 10:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

MON
August
9
11:00 AM - 1:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

MON
August
9
11:00 AM - 2:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

MON
August
9
11:00 AM - 11:54 AM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

MON
August
9
3:00 PM - 4:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

MON
August
9
4:00 PM - 4:59 PM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

TUE
August
10
8:00 AM - 11:07 AM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

TUE
August
10
9:00 AM - 12:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

TUE
August
10
11:00 AM - 1:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
August
10
1:00 PM - 3:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
August
10
2:00 PM - 5:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

WED
August
11
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

WED
August
11
5:00 PM - 7:00 PM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

THU
August
12
9:00 AM - 10:03 AM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

THU
August
12
10:00 AM - 12:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

THU
August
12
11:00 AM - 12:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

THU
August
12
1:00 PM - 3:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

FRI
August
13
10:00 AM - 12:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
August
16
8:00 AM - 9:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

MON
August
16
12:00 PM - 3:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

TUE
August
17
8:00 AM - 10:55 AM

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will ...

TUE
August
17
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

TUE
August
17
12:00 PM - 2:56 PM

This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.  Click here to register

TUE
August
17
2:00 PM - 4:57 PM

Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...

TUE
August
17
4:00 PM - 7:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
August
18
10:00 AM - 10:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
August
18
10:00 AM - 12:56 PM

Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...

WED
August
18
10:00 AM - 11:56 AM

This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency.  Click here to register

WED
August
18
12:00 PM - 3:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

WED
August
18
2:00 PM - 2:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
August
18
2:00 PM - 4:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

WED
August
18
2:00 PM - 4:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
August
18
2:00 PM - 3:56 PM

This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them.  Click here to ...

WED
August
18
4:00 PM - 7:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

THU
August
19
8:00 AM - 9:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

THU
August
19
11:00 AM - 2:00 PM

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...

THU
August
19
11:00 AM - 11:57 AM

This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...

THU
August
19
12:00 PM - 2:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

THU
August
19
3:00 PM - 5:59 PM

Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements.  Though these provisions are contained in the same contract, they serve different purposes.  The purpose of this course is to discuss ...

MON
August
23
9:00 AM - 11:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
August
23
11:00 AM - 12:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

TUE
August
24
8:00 AM - 8:59 AM

This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...

TUE
August
24
10:00 AM - 11:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

TUE
August
24
11:00 AM - 12:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

TUE
August
24
1:00 PM - 3:59 PM

Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...

TUE
August
24
1:00 PM - 4:02 PM

This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...

TUE
August
24
1:00 PM - 1:54 PM

Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...

TUE
August
24
5:00 PM - 6:54 PM

According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...

WED
August
25
10:00 AM - 1:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

WED
August
25
11:00 AM - 2:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

WED
August
25
1:00 PM - 3:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

WED
August
25
3:00 PM - 5:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

WED
August
25
4:00 PM - 7:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
August
26
9:00 AM - 11:00 AM

Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...

THU
August
26
1:00 PM - 3:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
August
27
11:00 AM - 12:03 PM

Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...

FRI
August
27
12:00 PM - 2:05 PM

Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...

FRI
August
27
1:00 PM - 2:08 PM

In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...

FRI
August
27
3:00 PM - 5:57 PM

Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...

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